Last updated: 20 August 2026
These Terms govern your use of Argento CRM, provided by Argento Solutions, LLC (“Argento”, “we”, “us”). By creating an account or using the Service you agree to them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.
Availability. Argento CRM is sold to customers in the United States. We bill in US dollars and handle US sales tax only; we are not set up to charge or remit VAT, GST or other non-US taxes. If you are outside the US you may still be able to sign up, but you are responsible for any tax, customs or reporting obligation that applies where you are, and we may decline or end service where we cannot support it properly.
You must give accurate registration details and keep your password secure. You are responsible for what happens under your account, including anything your team members do. Tell us promptly if you believe your account has been accessed without permission.
The person who creates the account is the account owner. Only the owner can change plans, update payment details or cancel the subscription.
New accounts include a 14-day free trial. We ask for a valid payment method at sign-up so your workspace continues without interruption when the trial ends.
Subscriptions are billed in advance in US dollars on the term you choose — monthly or yearly — and renew automatically on that same term until cancelled. Payments are processed by Stripe; by subscribing you authorise us to charge your payment method on each renewal.
Each plan includes limits on companies, contacts, workspaces, users and storage, as shown on our pricing page. Limits are pooled across all workspaces in your account and enforced automatically. When you reach a limit you can still read, edit and export everything you already have — you just can't add new records of that type until you upgrade or free up room.
You can cancel at any time from Settings → Manage Subscription. No phone call, no email required.
Payments already made are non-refundable except where required by law, since cancelling leaves you with the service you have paid for until the period ends. This applies to yearly plans too: cancelling part-way through an annual term stops the next renewal and leaves you with access for the remainder of the year you have paid for, rather than producing a pro-rata refund. If something has gone genuinely wrong, talk to us — we would rather sort it out.
We may suspend or terminate an account that breaches these Terms, doesn't pay, or is used unlawfully. Except in serious cases, we will warn you first and give you a chance to put it right and retrieve your data.
You keep all rights to the data you put into the Service. You grant us only the permission needed to host, process, back up and display it in order to provide the Service to you.
We do not sell your data, and we do not use it to train machine learning models. Our handling of personal information is described in our Privacy Policy.
You are responsible for having the right to hold the data you upload, and for complying with the laws that apply to it — including data protection rules and marketing and anti-spam laws when you contact the people in your CRM.
You agree not to:
We work to keep the Service available and reliable, but we do not promise uninterrupted service. Maintenance, third-party outages and events beyond our control can cause downtime. We do not currently offer a contractual uptime SLA; if you need one, talk to us about Ultimate.
Support is provided by email at info@argentocrm.com.
The Service relies on third parties including Supabase and Stripe, and may connect to other tools you choose to enable. We are not responsible for those services, and your use of them is governed by their own terms.
You may connect an AI assistant — such as Claude, or any tool supporting the Model Context Protocol — from Settings → MCP Server. This is optional and off by default.
If you enable it, you are choosing to send your records to that provider, and their terms and privacy policy govern what they do with them. We do not control that, and we are not liable for how a provider you selected handles what you send it. Each person connects under their own login and can only reach workspaces they already belong to; the connection can read, create and update records but cannot delete anything, reach another customer's workspace, or change users, roles or billing. You can revoke it at any time from the same screen.
You remain responsible for whether sending particular data to an AI provider is lawful for you — including under data protection law and any confidentiality duty you owe the people in your CRM.
The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement.
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.
Nothing in these Terms excludes liability that cannot lawfully be excluded. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
We take reasonable measures to protect and back up data, but you remain responsible for keeping your own copies of anything you cannot afford to lose. Export features are available throughout your subscription and during the 30-day window after cancellation.
We may update these Terms. If a change is material we will give you reasonable notice by email or in the app before it takes effect. Continuing to use the Service after that means you accept the updated Terms.
If something goes wrong, contact us first at info@argentocrm.com. Most issues are resolved that way, and we ask both sides to try for 30 days before starting formal proceedings.
We do not require binding arbitration and we do not ask you to waive a jury trial or the right to join a class action. Disputes are handled by the courts named below.
These Terms are governed by the laws of the State of Colorado, USA, without regard to its conflict of laws rules. The state and federal courts located in Colorado have exclusive jurisdiction over any dispute, and both parties consent to that venue.
Argento Solutions, LLC
Colorado, USA
Email: info@argentocrm.com